Joann is situated at the front line of PATC. She is often the first contact person for any client before they are assigned to their dedicated team member. Joann is a motivated professional with the ability to operate multi-line telephone systems and route calls to appropriate staff members. She is able to exhibit superior communication skills along with proven abilities to maintain calm during extreme pressure. She has also decided to upskill herself to further her career possibilities and she’s now assisting one of PATC’s sister companies with Data Capturing within the bookkeeping department.
Getting Personal with Joann
What is your position at PATC?
Receptionist and Data Capturer
What are your qualifications?
Matric
What led you to this career path?
To work fixed hours
What are the top 3 skills that you rely on the most to be successful in your career?
Be responsible
Persistent
Present a neat and well-groomed appearance
What did you dream of becoming when you were a child?
Lawyer
How do you typically spend your leisure time?
With my family
What are three things you cannot live without?
Family
Food
Money
What are you most thankful for in life?
My family and my friends.
What do you think is the first thing people notice about you?
That I am a caring individual
How would you sum yourself up in three words?
Helpful
Loving
Caring
